Payment Policy

At Norevla, we aim to make the checkout process straightforward and secure. This policy provides information about how payments are handled when you purchase products through our online store.

1. Currency and Checkout

Unless otherwise specified, prices displayed on our website are listed in U.S. Dollars (USD).

The final order amount, including applicable taxes, shipping charges, and any other required fees, will be shown during checkout before you submit your payment.

2. Available Payment Options

The payment methods supported for a particular order will be displayed on the checkout page.

Depending on the transaction and payment provider, available options may include major credit and debit cards such as:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Maestro

Additional payment options may be presented when available.

3. Payment Verification

After you submit your payment information, the selected payment provider may perform authorization or security checks before approving the transaction.

By completing checkout, you confirm that:

  • The information supplied for the transaction is correct.

  • You are legally authorized to use the payment method.

  • Your account or payment method has sufficient funds or available credit.

If a payment is declined, cannot be verified, or triggers a security review, your order may be delayed, placed on hold, or cancelled.

4. Protecting Payment Information

Payments are handled through Shopify and applicable payment processors, which may use security and fraud-monitoring technologies to help protect transactions.

Norevla does not request that customers send complete card details through email or other unsecured communication.

For your protection, never send your full card number, CVV/security code, account password, or other sensitive payment credentials by email or telephone.

5. Taxes and Checkout Charges

Where required by applicable law, taxes will be calculated and added to your purchase during checkout.

Any applicable shipping fees will also be displayed before the payment is finalized, allowing you to review the complete order total in advance.

6. Payment Confirmation

After a successful transaction, you may receive an order confirmation containing information about your purchase.

If you do not receive an expected confirmation, please check your email's spam or junk folder before contacting our support team.

7. Failed or Declined Payments

If your payment does not go through, please verify that your billing details are correct and that your payment method is valid.

You may also need to contact your bank, card issuer, or payment provider for information about a declined transaction.

If you continue to experience difficulty completing your order, our customer service team can help with general checkout-related questions.

8. Order Cancellation

If you need to cancel an order, please contact us as quickly as possible.

We may be able to stop an order before it enters fulfillment. Once an order has been processed or shipped, cancellation may no longer be available, and the applicable return procedure may apply instead.

9. Refunds and Payment Reversals

When a refund is approved, the applicable amount will generally be credited back to the original payment method.

The time required for the funds to appear depends partly on your financial institution or payment provider. For detailed eligibility requirements and return procedures, please refer to our Refund Policy.

10. Payment Security

We may use reasonable measures designed to detect unauthorized transactions, payment abuse, and fraudulent activity.

For security reasons, we reserve the right to request additional verification or decline transactions that cannot be reasonably validated.

11. Contact Us

If you have questions about a payment, charge, checkout issue, or order transaction, please contact:

Norevla

Email: support@norevla.shop

Phone: +1 (757) 925-8218

Address: 4943 Dare Ln, San Antonio, TX 78217, United States.